How do I file a complaint with the US Postal Service?
File a Complaint with the U.S. Postal Service
- Use the USPS website’s Email Us form.
- Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339.
- Speak to the station manager (postmaster) at a local post office.
- Contact the postal consumer and industry affairs office that handles questions for your district.
How do I contact USPS customer service?
The Integrated Voice Response (IVR) system is the telephone system that provides automated USPS® information. When a customer calls 1-800-ASK-USPS (1-800-275-8777), the customer service telephone number for the U.S. Postal Service® (USPS®), they will hear a greeting, then a language choice option (press 2 for Spanish).
Who is US postmaster general?
Louis DeJoy (born June 1957) is an American businessman serving as the 75th U.S. postmaster general. He was appointed in May 2020 by the Board of Governors of the United States Postal Service (USPS).
Why is the US mail not being delivered?
The Postal Service has faced backlash in recent months for late deliveries, largely brought on by impacts of the COVID pandemic, staffing shortages, and increased mail volumes. But in some cases, your mail might not be delivered for reasons outside of USPS delays.
Can the mailman not deliver mail?
Ruiz said carriers may refuse to deliver mail to places they feel are unsafe or threatening, such as a home with a dangerous dog. However, the Postal Service is supposed to leave a written notice to residents if they stop deliveries, telling them where to pick up their mail.
What happens if USPS loses your package?
You can report a missing USPS package by filing a claim at the USPS claims site. The sender or receiver of a USPS package can file a claim, but the original purchase receipt must be available. You can receive a refund for mail that is lost or never delivered to its final destination as long as the package is insured.
Who is in charge of US Postal Service?
Louis DeJoy
Louis DeJoy is the 75th Postmaster General of the United States and the Chief Executive Officer of the world’s largest postal organization. Appointed by the Governors of the Postal Service, DeJoy began his tenure as Postmaster General in June 2020.
Who is in charge of a local post office?
Sometimes post offices don’t have permanent postmasters. The person acting in the capacity of postmaster is known as the officer in charge, and he will also be listed in the Postal Service directory.
How to file complaints with the US Postal Service?
Use the USPS website’s Email Us form.
How do you contact the US Postal Service?
Click-N-Ship ®
How do I file a complaint with USPS?
– Visit the nearest USPS location – Complete two copies of Form 3533 – Submit them with your original customer copy of Label 11
Why is USPS service so bad?
There are several reasons the USPS is suffering. Although the COVID-19 crisis has boosted its business, it has also threatened it. Politico reports that because the majority of mail is sent by businesses and most businesses are stalled at the moment, “COVID’s stalling of the economy has cratered mail volume.”